Terms & Conditions

1. Definitions

“Company” means Codevia Innovations Pvt Ltd. “Client” means the party engaging Company for services. “Services” refers to IT consultancy, custom software development, cloud architecture, and related services as outlined in the engagement documentation or statement of work.

2. Scope of Work

• The Company will deliver consulting and software development services as detailed in the proposal, quotation, or statement of work agreed with the Client.
• Specific deliverables, timelines, and methods will be described in the project documentation, which shall form an annexure to these Terms and Conditions.

3. Deliverables & Acceptance

• Upon completion, all deliverables shall be submitted in the format reasonably acceptable to the Client.
• Deliverables are subject to review; reasonable revisions may be requested per the agreed engagement terms.

4. Compensation & Payment Terms

• All fees, charges, and expenses shall be as specified in the engagement documentation.
• Payment shall be made via agreed methods, invoices payable within thirty (30) days of receipt unless otherwise stated.
• All applicable taxes are the responsibility of each party as per statutory obligation.

5. Intellectual Property

• Ownership of custom-developed software or materials will be as defined in the statement of work—by default, the Client shall have a perpetual, non-exclusive license to use deliverables for business purposes.
• Third-party software/utilities incorporated will be appropriately licensed and disclosed.

6. Confidentiality

• Both parties shall maintain strict confidentiality of proprietary information and data exchanged for the purpose of the engagement.
• Confidential obligations continue beyond termination for a period as defined in the agreement, or three (3) years if unspecified.

7. Liability & Indemnity

• The Company will deliver services professionally and make reasonable efforts to meet project objectives.
• The Company’s aggregate liability shall be limited to the total fees paid by the Client for the services rendered.
• Neither party shall be liable for indirect, incidental, or consequential damages.

8. Term & Termination

• These terms commence on the date of acceptance of the work order, proposal, or invoice.
• Either party may terminate for breach with thirty (30) days written notice, subject to settlement of outstanding payments for completed work.
• On termination, all due fees and outstanding invoices must be settled.

9. Governing Law

• These Terms and Conditions will be governed by and construed in accordance with the laws of India.
• Disputes shall be subject to the exclusive jurisdiction of courts in the city of the Company’s registered office.

10. Miscellaneous

• Any changes or waivers must be made in writing and signed by authorized representatives of both parties.
• These Terms and Conditions form the basis of all contracts for IT consultancy and development services unless superseded by a more specific agreement.

1. About Code Via AI

Code Via AI provides website development, AI-powered solutions, digital marketing, branding, creative design, content production, automation, and related digital services for businesses and individuals.

2. Information We Collect

We may collect personal and business information when you voluntarily submit it through our website, contact forms, WhatsApp, email, social media, advertisements, or other communication channels.

This information may include:

• Full name
• Mobile number
• Email address
• Company or business name
• Job title or business role
• Website URL
• City, state, or country
• Project requirements and service preferences
• Budget range, timeline, and business goals
• Messages, feedback, files, images, or documents you share with us
• Information submitted through LinkedIn, Meta, Google, Instagram, WhatsApp, or other advertising lead forms

We may also automatically collect limited technical information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Approximate location based on IP address
• Cookie and analytics information

3. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiry, request, or lead form submission.
• To contact you through phone calls, WhatsApp, email, SMS, or other relevant communication channels.
• To understand your business requirements and provide quotations, proposals, consultations, or service recommendations.
• To deliver website development, AI solutions, digital marketing, branding, design, content, automation, and related services.
• To manage projects, client communication, invoices, payments, support, and service delivery.
• To improve our website, services, campaigns, and customer experience.
• To measure advertising performance and understand how users interact with our campaigns.
• To send relevant updates, offers, service information, and follow-ups, where permitted by applicable law.
• To prevent fraud, misuse, security issues, or unauthorized activity.
• To comply with legal, regulatory, accounting, or contractual obligations.

4. Lead Generation Forms and Advertising Platforms

When you submit your information through a lead form on LinkedIn, Meta, Facebook, Instagram, Google, or any other advertising platform, the information you provide may be shared with Code Via AI by that platform.

We use this information only to respond to your inquiry, discuss our services, provide a quotation, schedule a consultation, or follow up regarding your business requirements.

The advertising platform may also process your information according to its own privacy policy. We encourage you to review the privacy policy of the relevant platform before submitting your details.

5. Communication and Marketing

By submitting your contact details, you may receive communication from Code Via AI regarding your inquiry, project, quotation, services, or relevant business updates.

You can opt out of promotional emails or marketing communications at any time by contacting us or using the unsubscribe option where available. Even after opting out, we may still contact you regarding an active project, transaction, service request, legal notice, or account-related matter.

6. Cookies and Analytics

Our website may use cookies, pixels, tags, and similar technologies to improve functionality, understand visitor behavior, analyze traffic, and measure advertising performance.

These technologies may help us understand:

• Which pages are visited
• How visitors reach our website
• Which advertisements or campaigns perform effectively
• General device, browser, and usage information

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features or user experience.

7. How We Share Information

Code Via AI does not sell, rent, or trade your personal information.

We may share limited information only when necessary with:

• Employees, team members, freelancers, or contractors involved in delivering our services.
• Trusted technology, hosting, analytics, CRM, payment, communication, and advertising service providers.
• Professional advisors such as accountants, auditors, or legal advisors, where necessary.
• Government authorities, law enforcement, regulators, or courts when legally required.
• A successor organization in the event of a merger, acquisition, restructuring, or sale of business assets.

All such sharing will be limited to what is reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as necessary to:

• Respond to your inquiry
• Provide our services
• Maintain business and project records
• Meet legal, tax, accounting, or compliance obligations
• Resolve disputes and enforce agreements

When information is no longer required, we may securely delete, anonymize, or archive it in accordance with applicable requirements.

10. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for future processing where consent is the basis for processing.
• Opt out of promotional communication.
• Ask questions about how your information is collected or used.

To make a request, please contact us using the details provided below. We may ask for reasonable verification before processing your request.

11. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites, tools, social media platforms, payment gateways, or other services.

Code Via AI is not responsible for the privacy practices, security, or content of third-party websites or services. Please review their privacy policies before sharing personal information with them.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

13. International Data Transfers

Your information may be processed or stored using service providers, servers, or tools located outside your city, state, or country. Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with this Privacy Policy and applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

CodeVia
Website: www.codeviaai.com
Email: codevia369@gmail.com
Location: Kolkata, India